Monday, August 17, 2026
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Loyal staff and a focus on wellness: The ‘secret sauce’ at Miles

A behind-the-scenes look at what makes things tick at Miles Market

What’s the ‘special sauce’ that makes a business successful?
We spoke to William Cox, President of Miles Market, which has weathered generations of change and challenge and yet managed to thrive.
He tells us about the trend towards wellness and organic food, the challenge of importing produce from all parts of the world while supporting local sustainability – and the sugar tax.
We started out by asking Mr. Cox about how he nurtures loyalty among his staff.

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